Privacy Policy
This policy explains how Captain Epoxy of Lehigh Valley LLC handles the information you provide to us.
Information We Collect
We collect information you voluntarily provide to us through our contact form, our SMS opt-in form, phone calls, and email. This may include your name, email address, phone number, service address details, and the description of the concrete coating project you are inquiring about.
How We Use Information
We use the information you provide to:
- Respond to your epoxy flooring or concrete coating inquiry
- Schedule and confirm consultations, appointments, and project work
- Send appointment reminders and scheduling updates
- Provide estimate and project follow-up communication
- Maintain internal business records
SMS Privacy
No mobile information will be shared with third parties or affiliates for marketing/promotional purposes
Text messaging originator opt-in data and consent will not be shared with any third parties, except for aggregators and providers of the Text Message services
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
SMS messages we send are non-marketing and relate to appointment reminders, scheduling updates, and responses to your inquiry. You may reply STOP at any time to opt out or HELP for assistance.
Data Security
We use reasonable administrative and technical measures to protect the information you submit and limit access to it to personnel and support providers who need it to perform services for you. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
Contact Information
Captain Epoxy of Lehigh Valley LLC
4112 Locust Drive, Northampton, PA 18067, United States